This Privacy Policy describes how www.satchssnacks.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Privacy Policy

We analyse traffic to this website to help us improve both what we do as a business and the site itself – we want your experience of the site to run as smoothly as possible. Rest assured, we only collect anonymous, aggregate statistics – nothing that could identify anyone personally.

We comply with the General Data Protection Regulation (GDPR), and we don’t sell or pass your details on to anyone else for marketing purposes. The only third parties who receive your contact information are our suppliers and their couriers for the sole purpose of fulfilling your order.

We do not use your details for marketing purposes without your consent, and you can unsubscribe from our emails at any point using the link in the email. If you object to us using your data in any capacity, please contact us.

Cookies

We use cookies to improve your ordering experience. Cookies are tiny text files downloaded on to your computer, tablet or smartphone when you visit a website. They enable you to use certain features of the site, like saving items in your basket for checkout or returning to them later. There are various types of cookies, and you can see which ones we use in our Cookie Policy listed on this website. Cookies only give us access to information you provide, and you can restrict or disable cookies through your internet browser.

Payment Security

All transactions are processed securely by our merchant service provider Stripe. Your credit card number will be encrypted when your order is placed using SSL encryption software. Our merchant provider then informs us of the outcome of that transaction via the encryption system. We do not hold or have access to your full card details. We do not store any credit or debit card details after your order has been placed.

Right of access request

If you would like a copy of the personal data that we have for you, please email hello@satchssnacks.co.uk. We will provide this information free of charge within one month of receiving your request.

Right of erasure request

You have the right to have all the personal data that we have for you erased. Please bear in mind that this will remove you from our mailing lists and customer database completely – so if products you have bought from us are still within their warranty period, having your data erased may make it harder to address any future issues.

If you would like to have your data erased, please contact hello@satchssnacks.co.uk.

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